Frequently Asked Questions (FAQ)

1. How can I place an order?

You can place an order by messaging us on our Facebook/Instagram page with your preferred product, size, and delivery details. Also you can place order through our website.

2. What are your delivery charges?

Delivery charges vary based on location and will be confirmed during order placement.

3. How long does delivery take?

  • Inside Dhaka: 1–2 days
  • Outside Dhaka: 2–4 days

4. What payment methods do you accept?

We accept Cash on Delivery (COD) .

5. Can I exchange a product?

Yes, exchanges are accepted within 24 hours of receiving the product, subject to conditions.

6. What if I receive a damaged or wrong product?

Please contact us immediately with proof (image/video). We will arrange an exchange ASAP.

8. Can I check the product before payment?

You may check the product at the time of delivery. If you accept the parcel and later request a return, delivery charges must be paid.

9. How do I choose the correct size?

We provide a size chart for each product. You can also ask our team for assistance before ordering.

10. How can I contact you?

You can reach us via Facebook/Instagram/whatsapp inbox or our 24/7 active Phone number (01750017469).

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